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Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson95: Discussing the services provided by a company

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. provider プロバイダー、インターネット接続業者
  Globe is one of the internet service providers in the Philippines.
2. industry 業界
  Anna Wintour is one of the most famous personalities in the fashion industry.
3. sought-after 需要が高くて入手困難な、引っ張りだこの
  Italian BMT is Subway’s most sought-after sandwich.
4. credibility 信頼性
  The brand’s credibility was tested in its recent issue.
5. culinary 料理の、台所の
  McCormick is known for its culinary herbs and spices.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What internet service provider do you use?
2. To what industry does your company/business belong?
3. What is your company’s/business’ most sought-after product/service?
4. How do you check the credibility of the brands you personally use?
5. Have you thought of pursuing a career in culinary arts?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hi, Ms. Finn. It’s nice to finally meet you.
Thanks for meeting me this afternoon, Mr. Hansen.

I’m considering hiring you as a service provider for our hotel. But could you please tell me more about your company first?
Certainly. Hooli Neat Inc. is the most sought-after company in the laundry and cleaning industry.

So, what types of services could you provide for my hotels?
We can assure you that we provide the best cleaning services for all types of cloth in the country.

Sounds great. Have you had any recognition for that?
Yes. As mentioned in the BZ Magazine, we are recognized as the pioneer in cleaning services. Our credibility has been tested for decades.

Great. I will talk to my business partners first. I’ll update you as soon as possible.
Thank you, Mr. Hansen. We look forward to working with you.

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

Hi, Ms. Finn. It’s nice to finally meet you.
Thanks for meeting me this afternoon, Mr. Hansen.

I’m considering hiring you as a service provider for our hotel. But could you please tell me more about your company first?
Certainly. Hooli Neat Inc. is the most ________________________ in the laundry and cleaning industry.

So, what types of services could you provide for my hotels?
We can assure you that we _______________________ cleaning services for all types of cloth in the country.

Sounds great. Have you had any recognition for that?
Yes. As mentioned in the BZ Magazine, _____________________ as the pioneer in cleaning services.

Great. I will talk to my business partners first. I’ll update you as soon as possible.
Thank you, Mr. Hansen. We look forward to working with you.

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Good morning, Ms. Finn. It’s great to finally meet you.
Thanks for meeting me today, Mr. Hansen.

So, as I have said in the email, I’m considering hiring you as our caterer for my daughter’s 18th birthday. But could you please tell me more about your company first?
Certainly. MLK Cuisine is one of the most ________________________ in the catering and culinary industry.

So, what types of services could you provide?
We can assure you that _____________________ world-class cuisines, beverages, and event setup.

Sounds great. Have you had any recognition for that?
Yes. As mentioned in the LionBiz Magazine, _____________________ as the pioneer in catering services in the country.

Great. I will talk to my daughter and wife first. Please email me the complete quotation, and I’ll update you as soon as possible.
Thank you, Mr. Hansen. We are looking forward to working with you.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are offering your photo and video editing services to a clothing line owner. Discuss the details of the services you offer. Your tutor will play the owner’s role.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson94: Verification call

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. courier 配達人、宅配便業者
  We already called a courier to collect the documents.
2. regarding ~に関して、~に関する
  The meeting’s agenda was regarding the recent drop in our sales.
3. bluetooth ブルートゥース
  Our company manufactures world-class bluetooth speakers.
4. wireless 無線の
  Please ready the wireless microphone for our guest speaker.
5. record 記録、履歴
  The computer crashed, and all our records were deleted.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What courier service do you usually call for deliveries?
2. Who do you usually talk with when you are having problems regarding your work?
3. What bluetooth device do you own?
4. What are some advantages of wireless technology in the workplace?
5. Do you keep track of your progress record at work?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Thank you for calling. This is Ron Browne of Audio Master Incorporated. How may I help you?
Good afternoon, Mr. Browne. This is Sam, and I am calling from PLB Courier Services regarding the products you want to be delivered to Tokyo.

Ah, yes. I was the one who emailed the delivery request.
We received your email about the products you want to be delivered, but there were a few missing details. May I please verify when you want each product delivered?

Sure! All the bluetooth speakers must be delivered here in Tokyo by August 30, while the wireless microphones should be here by September 10.
Okay. Thank you, Mr. Browne. Please hold while we update the records of your request.

Sure.
Thank you for waiting, Mr. Browne. We have updated your delivery order. Rest assured that all products will arrive on time. Is there anything else I could help you with?

No, that’s all.
Thank you for choosing PLB Courier Services.

Thank you. Goodbye.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

Thank you for calling. This is Ron Browne of Audio Master Incorporated. How may I help you?
Good afternoon, Mr. Browne. This is Sam, and I am calling from PLB Courier Services regarding the __________________________ to Tokyo.

Ah, yes. I was the one who emailed the delivery request.
We received your email about the products you want to be delivered, but there were a few missing details. May __________________ when you want each product delivered?

Sure! All the bluetooth speakers must be delivered here in Tokyo by August 30, while the wireless microphones should be here by September 10.
Okay. Thank you, Mr. Browne. Please hold while we ___________________ of your request.

Sure.
Thank you for waiting, Mr. Browne. We have updated your delivery order. Rest assured that all products will arrive on time. Is there anything else I could help you with?

No, that’s all.
Thank you for choosing PLB Courier Services.

Thank you. Goodbye.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Good afternoon. This is Ron Mayers, and I am calling from BLP Courier Express regarding the __________________________ to Manila.
Ah, yes. What about it?

We just like to confirm a few details about your order. May __________________ when you want each product delivered?
Okay. All the computer units must be delivered here in Manila by October 15, while the laptops should be here by November 15.

Okay. Thank you, Ms Browne. Please hold while we ___________________ of your request.
Sure.

Thank you for waiting, Ms. Browne. We have updated your delivery details and request. Rest assured that all products will arrive on time. Is there anything else I could help you with?
No, that’s all.

Thank you for choosing BLP Courier Express.
Thank you. Bye.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
A customer placed an order to your company with an incomplete delivery address and contact number. Call the customer and verify with him/her the complete address and contact details that he/she wants to use. Your tutor will play the customer’s role.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson88: New company policy

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. dress code ドレスコード
  Our company allows a lenient dress code on Fridays.
2. mandate 命じる、委任する
  The national government mandates the law of increasing the minimum wage of workers.
3. strict 厳しい
  My sister’s company is very strict when it comes to data privacy.
4. analysis 分析
  The case should undergo a thorough analysis first before we come up with a decision.
5. take effect 発効する、効力を生じる
  To fight the virus as soon as possible, the new company health protocols will take effect next week.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Do you have a specific dress code at your company?
2. What policy has your company recently mandated?
3. Is your manager/team leader strict with your task progress?
4. What is your analysis of the disadvantages/hindrances of working from home?
5. When your company mandates a new policy, does it take effect immediately?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Good morning, Ms. Andrews.
Good morning, Ron, and to everyone here in the office.

Are you going to announce something important, Ms. Andrews?
Yes. This is to inform everyone about a new company policy that mandates a dress code for all employees, including executives.

I see. So, the company will be stricter when it comes to the dress code?
Certainly. We’ve come up with a careful analysis as a result of the management’s decision. The proper dress code will be sent to everyone via email.

Noted, Ms. Andrews.
Also, this will take effect on July 1 already, so please be guided accordingly. If you have questions or other concerns, please don’t hesitate to approach me.

Thank you, Ms. Andrews.
Thank you for your cooperation, everyone.

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

Good morning, Ms. Andrews.
Good morning, Ron, and to everyone here in the office.

Are you going to announce something important, Ms. Andrews?
Yes. This is to _______________________ a new company policy that mandates a dress code for all employees, including executives.

I see. So, the company will be stricter when it comes to the dress code?
Certainly. We’ve come up with a careful analysis as a result of the _____________________. The proper dress code will be sent to everyone via email.

Noted, Ms. Andrews.
Also, this ____________________ on July 1 already, so please be guided accordingly. If you have questions or other concerns, please don’t hesitate to approach me.

Thank you, Ms. Andrews.
Thank you for your cooperation, as always.

PART D_1
Let’s read the new dialogue. Read aloud,and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Good afternoon, Ms. Logan.
Good afternoon, everyone.

Do you have something important to announce?
Yes. This is to inform everyone about a new _____________________________ a dress code for all employees.

So, we will be stricter when it comes to dress code?
Certainly. We’ve come up with a __________________ as a result of the management’s decision. The proper dress code will be sent to everyone via email.

Noted, Ms. Logan.
By the way, this ____________________ on August 1 already, so please be guided accordingly. If you have questions or other concerns, please don’t hesitate to approach me.

Thank you, Ms. Logan.
Thank you for your cooperation, as always.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are a human resources officer for a company. You need to inform your colleagues about a new company policy that prohibits using company equipment for personal purposes. Your tutor will play the role of one of your colleagues.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson87: Company’s culture

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. culture 文化、カルチャー
  The strict culture of the new company he is currently working for has made him shocked.
2. take pride in (something or someone) (何かや誰かを)誇りに思う
  The brand takes pride in offering its consumers the highest standards.
3. passionate 熱烈な、情熱的な
  He has always been passionate about leading people.
4. driven 突き動かされた、身を委ねた
  Peter was driven by determination to succeed in his acting career.
5. breather 息抜き、ひと休み
  We should take a breather from time to time to release our stress from work.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. Could you briefly describe the culture of the company/business you are working for?
2. What does your job take pride in?
3. Aside from your career, what is something that you are really passionate about?
4. How do you describe a driven employee?
5. How do you take a breather after a stressful day at work?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2
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<div class=Good morning, Ms. Andrews. Are you ready for your first day?
Yes, Mr. Murphy.


Great. So, just to give you an idea of the company’s culture … Here in Creatives Dynamic Corp., we take pride in our dynamic group of individuals
who are creative, passionate, and driven.
Sounds wonderful.

And as a breather, our staff can also enjoy company-sponsored trips and exciting events.
I love traveling and attending events!

That’s good to hear. And lastly, we give due recognition to excellent employees through salary increase.
I’ll do my best, Mr. Murphy.

Good. Now, let’s go and I’ll introduce you to the department.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

Good morning, Ms. Andrews. Are you ready for your first day?
Yes, Mr. Murphy.


Great. So, just to give you an idea of the company’s culture … Here in Creatives Dynamic Corp., we _______________ in our dynamic group of individuals
who are creative, passionate, and driven.
Sounds wonderful.

And as a breather, our staff can also enjoy __________________ trips and exciting events.
I love traveling and attending events!

That’s good to hear. And lastly, we give due recognition to excellent employees through ____________________.
I’ll do my best, Mr. Murphy.

 /></p>
<div class=Good. Now, let’s go and I’ll introduce you to the department.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Hi, you must be Emma?
Yes. Are you the new purchasing assistant?

Indeed. Nice to meet you, I’m Ron.
Nice to meet you, too. How was your first day?

It was good but a bit overwhelming.
That’s normal in our department. Just to give you an idea of the company’s culture … Here in Creatives Dynamic Corp., we _______________ in our dynamic group of individuals
who are creative, passionate, and driven.

I see.
And as a breather, the staff can also enjoy __________________ trips and exciting events.

Sounds exciting!
The company also gives due recognition to ______________________ through salary increase.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Yesterday was your first day at work in a new company. Your friend asks you about the company’s culture. Your tutor will play the role of your friend.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson79: Introducing yourself to a personnel from another company

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. freelance フリーランス、フリーランスの
  My sister works as a freelance copywriter for an advertising agency.
2. construction 建築、建設、工事
  The company’s upcoming construction project will cost $100.
3. challenging 能力が試される、困難だがやりがいのある
  Handling complaints is one of the challenging tasks of a customer service assistant.
4. rewarding 満足感が得られる、やりがいがある
  I find it immensely rewarding working as a teacher.
5. based ~に拠点のある
  Our company is based in Manila, Philippines.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What are some advantages of having a freelance job?
2. Is there any ongoing building construction in your area?
3. What do you consider the most challenging task of your job?
4. Do you find your job rewarding?
5. Where is your company/business based?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Good afternoon.
Good afternoon. You must be Mr. Smith?

Yes, I’m Ron Smith. It’s a real privilege to be part of this business conference and meet all of you here.
Tell us something about yourself, Mr. Smith.

Sure. I am an architect, and I am in charge of designing houses and buildings.
Do you work for a company or as a freelance?

I work for a construction company based in Nagoya.
I see. How’s the work so far?

My job is challenging yet very rewarding.
That’s great to hear.

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentences you just read.
PART C_2

Good afternoon.
Good afternoon. You must be Mr. Smith?

Yes, I’m Ron Smith. It’s a real privilege to be part of this business conference and meet all of you here.
Tell us something about yourself, Mr. Smith.

Sure. I am an architect, and I am _______________ designing houses and buildings.
Do you work for a company or as a freelance?

I ______________ construction company that is based in Nagoya.
I see. How’s the work so far?

My job is challenging yet very _____________.
That’s great to hear.

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Good morning.
Good morning. Please introduce yourself to our investors.

Hello, everyone. I’m Ron Andrews. It’s a privilege to be part of this project and meet all of you here.
So, tell us something about yourself, Mr. Andrews.

I am a civil engineer, and I am _______________ managing, designing, developing, creating, and maintaining construction projects.
Do you work as a freelance or with a company?

I ______________ construction company that is based in Nevada.
Wow, that’s a bit far. How’s the work so far?

My job is challenging yet very _____________.
That’s good to hear.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are in a business conference wherein all attendees from different companies are assigned to small groups. Introduce yourself to your groupmates and describe your role at work. Your tutor will play the role of one of your groupmates.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson78: Explaining department functions

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. belong to (someone/something) 属する
  Mika belongs to the Creatives Department.
2. handle 担当する、対処する
  She handles video editing and animation tasks.
3. recruitment 求人、採用
  The company expands its recruitment process by using social media platforms.
4. timekeeping タイムキーピング
  No employer should tolerate poor timekeeping and absenteeism.
5. salary 給料
  Half of my salary is allotted on my bills.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What department do you belong to in your office?
2. What tasks do you mainly handle at work?
3. What platform/s does your company use for recruitment?
4. How does your company record/monitor employees’ timekeeping?
5. Do you always double-check the salary you receive every payday?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hi, are you new here?
Yes, I am.

What department do you belong to?
I work for the Accounting Department. I’m Emma.

Hello, Emma. My name’s Ron, and I’m in the Human Resources Department. Nice to meet you.
Nice to meet you too, Ron. What do you do in your department?

The HR Department handles recruitment, timekeeping, and salaries.
I see. I think we will work together here in the office.

Certainly. During the employee orientation, Miss Jessa explained that the HR Department works closely with the Accounting Department.
Great! I’ll see you around then.

See you!
PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentence you just read.
PART C_2

Hi, are you new here?
Yes, I am.

What department do you belong to?
I work for the Accounting Department. I’m Emma.

Hello, Emma. My name’s Ron, and I’m in the Human Resources Department. Nice to meet you.
Nice to meet you too, Ron. What do you do in your department?

The HR Department handles ____________, timekeeping, and ______________.
I see. I think we will work together here in the office.

Certainly. During the employee orientation, Miss Jessa explained that the HR Department _________________ with the Accounting Department.
Great! I’ll see you around then.

See you!
PART D_1
Let’s read the new dialogue. Read aloud, filling in the blanks with the vocabulary and expressions you learned.
PART D_2

Hi, you’re Emma, right?
Yes, I am. Are you also new here?

Not really. I got here last month. Nice to meet you. So, what department do you work for?
Nice to meet you, too. I work for the Design Department. How about you?

_____________ Editorial Department.
What do you do in your department?

The _________________________ the duties necessary to acquire and edit our books, seeing them through to publication.
I see. I think we will work together here in the office.

Certainly. The Design ____________________________ with the Editorial Department.
Great! I’ll see you around then.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are part of the new batch of employees for the Human Resources Department. A coworker from the Accounting Department approaches you and asks about your department. Your tutor will play the role of the coworker.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson71: Your schedule

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. tight きつい、(予定などが)いっぱい詰まった
  The company didn’t push through with the project because of a tight budget.
2. manic 熱狂的な、大忙しの
  Things are always manic in the office during Mondays.
3. sudden 突然
  Please let us know if there are any sudden changes in the Wi-Fi connection.
4. change 変更点、改変
  Kindly advise regarding the changes made in the materials.
5. brainstorming ブレーンストーミング
  Our team has a brainstorming session every Friday.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. When do you usually have tight work schedules?
2. What is the most manic day for you?
3. How do you take when sudden/immediate tasks are assigned to you?
4. How do you adapt to changes when it comes to the working environment?
5. Why is brainstorming important in creating projects?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Emma, can we have a meeting this afternoon?
My apologies, but could we reschedule it for tomorrow? My schedule today is a bit tight.

I see. Do you have a lot of meetings today?
Yes. I have meetings with the new employees and the executives lined up in the morning.

That sounds hectic.
Yeah, it is. I’ll only be free after 5 PM, which I think is too late already.

No problem, Emma. We can have our meeting tomorrow. Update me for any sudden changes with your schedule, okay?
Thank you so much, Ron!

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Emma, can we have a meeting this afternoon?
My apologies, but could we reschedule it for tomorrow? My schedule today is _____________.

I see. Do you have a lot of meetings today?
Yes. I ________________ with the new employees and the executives lined up in the morning.

That sounds hectic.
Yeah, it is. I’ll _______________ after 5 PM, which I think is too late already.

No problem, Emma. We can have our meeting tomorrow. Update me for any sudden changes with your schedule, okay?
Thank you so much, Ron!

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Emma, can we reschedule our brainstorming meeting for tomorrow?
Are you busy today?

Yes. My schedule today is _____________.
I see. I believe you just had an immediate meeting today.

Certainly. I _____________________ the executives and the investors lined up in the afternoon.
Oh, just another manic Monday!

Yeah, it is. I’ll _______________ after 5:30 PM today.
No problem, Ron. We can reschedule our meeting for tomorrow. Update me for any sudden changes with your schedule, okay?

Thank you so much, Emma!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
Today is a busy day at work and a colleague wants to schedule a meeting with you this afternoon. Tell him your schedule and ask if you could reschedule the meeting for tomorrow. Your tutor will play the role of your colleague.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson70: Asking instructions on how to get to an office branch

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. orientation オリエンテーション、説明会
  The company prepared some new fun activities for employee orientations.
2. locate 本拠地を置く
  My dad’s office is located in Nagoya.
3. pass 通り過ぎる、通過する
  If you pass an office supplies store, could you get some markers and white folders?
4. avenue 大通り、並木道
  We drove west along Brooklyn Avenue to get to the main office.
5. museum 美術館
  My sculptures will be displayed at the National Museum for the art expo.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What did you do during your employee orientation?
2. Where is your office located?
3. What landmarks do you pass when going to work?
4. Could you name one avenue in your place?
5. What was the last museum that you went to? Could you tell me something about it?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hi, Emma. Do you need help?
Hello, Ron! I just received the email about the employee orientation. May I know where the Stonelock branch is?

Oh! It is located in the Pierce Star Building on Stonelock Street.
How do I get there?

You can take any bus that passes Sixth Avenue.
I see. What’s the nearest landmark?

It’s across from the National Museum.
Thanks, Ron!

PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Hi, Emma. Do you need help?
Hello, Ron! I just received the email about the employee orientation. ____________________ the Stonelock branch is?

Oh! It is located in the Pierce Star Building on Stonelock Street.
How _____________________?

You can take any bus that passes Sixth Avenue.
I see. What’s the ________________?

It’s across from the National Museum.
Thanks, Ron!

PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Is there anything I could help you with, Emma?
Hi, Ron! I need to go to the company’s other branch. May I know where the Hayton Heights branch is?

Sure, Emma! Hayton Heights is in the STB Building on Mezza Avenue.
How _____________________?

You can take the Southrail subway line and get off at Preston Station.
Oh, I see. What’s the ________________?

It’s beside Trader Joe’s grocery store.
Thanks, Ron!

PART E_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART E_2
You are new in your company and you need to attend a trade show at the Southern Hill branch next week. Ask a colleague where the branch is and the instructions on how to go there. Your tutor will play the role of your colleague.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson69: Office facilities

PART A_1
Let’s learn new vocabulary. Listen and repeat these words with your tutor.
PART A_2
1. facility 施設
  The local government established some facilities for people with disabilities.
2. well-maintained よく管理された、よく整理された
  One of our company policies is to make our workplace clean and well-maintained.
3. conducive 貢献する、(良い結果をもたらす)助けとなる
  Our new office has a more conducive atmosphere for working.
4. drop by 立ち寄る、顔を出す
  Mr. Davis will drop by the office in the afternoon to sign the documents.
5. relocate 新しい場所に移す、移転させる
  The company’s headquarters will relocate to Las Vegas.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What is your favorite among the facilities in your office?
2. How do you keep your workstation well-maintained?
3. How does a conducive workplace look like to you?
4. Where do you usually drop by before going to work/going home?
5. Does your company have plans to relocate?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hey, Emma. I heard your company moved to a new office. Where is it?
Hi, Ron. Yes, we did. Our new office is on the fifth floor of the OBD Building.

Oh, I think I know that place. So, what facilities are available there?
We have some facilities there that we didn’t have in our old office. Break rooms and a sleeping area are provided for employees.

That sounds great. Your new office seems nice.
Absolutely! Our new office is well-maintained and conducive for work.

I’d love to see it sometime.
Sure! You can drop by the office when you’re free and let’s grab some coffee after.

That would be lovely.
PART C_1
Let’s read the dialogue. Read aloud, and fill in the blanks as you remember the sentence you just read.
PART C_2

Hey, Emma. I heard your company moved to a new office. Where is it?
Hi, Ron. Yes, we did. Our _____________________ fifth floor of the OBD Building.

Oh, I think I know that place. So, what facilities are available there?
We have some facilities there that we didn’t have in our old office. Break rooms and a sleeping area are ________________ employees.

That sounds great. Your new office seems nice.
Absolutely! Our new office is well-maintained and _________________ for work.

I’d love to see it sometime.
Sure! You can drop by the office when you’re free and let’s grab some coffee after.

That would be lovely.
PART D_1
Let’s read the new dialogue. Read aloud, and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Emma, where’s your office located?
Our _____________________ fifth floor of the OBD Building.

Oh, that place is familiar. So, what awesome facilities do you have there?
Facilities like break rooms and a sleeping area are ________________ employees.

Sounds great. Your office seems comfortable.
Aboslutely! Our office is _________________ and conducive for work.

I’d love to visit sometime.
Sure! You can drop by the office during lunchtime.

Looking forward to it!
PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
Your company relocated to a new office. Your friend wants to know more about it. Describe your new office to your tutor, who will play your friend’s role.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Intermediate Chapter 1)|ビジネス会話(中級1章)
Lesson63: Understanding a visitor’s profile

PART A_1
Let’s learn new vocabulary. Listen and repeat these words and sentences after your tutor.
PART A_2
1. human resources 人事
  Our human resources department is busy screening several job applicants.
2. significant 重要
  A significant change in company policy has been announced.
3. involved 関係のある、参加した
  The two teams that will be involved in this project are Jeff’s and Den’s.
4. personnel 人員
  Only authorized personnel are allowed to enter the premises.
5. assembly 集会、会合、会議
  Our company’s general assembly is held twice a year.
PART A_3
I will ask the questions. Please answer them in complete sentences.
PART A_4
1. What are some responsibilities of a human resources department?
2. How do you think would someone gain significant job experience?
3. Were you involved in any huge company projects before?
4. If you were a CEO of a company, how would you motivate/inspire your personnel?
5. What topics are usually discussed in company assemblies?
PART B_1
Let’s read the dialogue. I will play Ron and you will play Emma. Then, we’ll switch roles.
PART B_2

Hey, Emma. I heard that we will have a visitor. Adam Sanders, is that right?
Yes. Our manager informed us yesterday via email.

So where’s he from?
Mr. Sanders from Metric Blue Corp. is going to join our conference later.

How long is he going to stay here?
I think he’s going to join our team for two weeks.

I haven’t heard of him. What kind of experience does he have?
According to my research, he has significant experience in
human resources.

Oh, I see. So what is he currently working on?
He is currently involved in a project with our company,
which is focused on personnel development.

PART C_1
Let’s read the dialogue. Read aloud and fill in the blanks as you remember the sentences you just read.
PART C_2

Hey, Emma. I heard that we will have a visitor. Adam Sanders, is that right?
Yes. Our manager informed us yesterday via email.

So where’s he from?
Mr. Sanders from Metric Blue Corp. is ________________ our conference later.

How long is he going to stay here?
I think he’s going to join our team for two weeks.

I haven’t heard of him. What kind of experience does he have?
According to my research, he has _____________________ in
human resources.

Oh, I see. So what is he currently working on?
He is currently ______________________ with our company,
which is focused on personnel development.

PART D_1
Let’s read the new dialogue. Read aloud and fill in the blanks with the vocabulary and expressions you learned.
PART D_2

Emma, we will have a visitor later, right?
Yes. Ms. Kim informed us yesterday via email.

So where’s he from?
John Samuels from Dream Edits is ________________ our assembly later.

How long is he going to stay here?
I heard that he’s going to join our department for a month.

What kind of experience does he have?
According to his profile, he has _____________________
in video editing and animation.

Oh, I see. So what is he currently working on?
He is currently involved in an animated film project
with __________________.

PART E_1
Let’s do a roleplay. Talk with me according to the situation below using the expressions you just learned.
PART E_2
A colleague asks you about the visitor who will join your assembly later. Tell him/her about the visitor. Your tutor will play the role of your colleague.
PART E_3
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK

GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.