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Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson28: Details of a business contract

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. render
  -to give something such as a service, a personal opinion or expression, or a performance of a song or poem, etc. to people
  The purchase department will render support to the marketing department.
2. scope
  -the range of things that an activity, company, law, etc. deals with
  All my tasks are within the scope of my job.
3. payable
  -that should be paid
  The fee for our office space is payable in monthly installments.
4. collaborate
  -to work with someone else for a special purpose
  She was glad to collaborate with fashion designers from Europe.
5. termination
  -the act of ending something or the end of something
  He received a termination letter from his supervisor.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. render 
Answer:
2. scope 
Answer:
3. payable 
Answer:
4. collaborate 
Answer:
5. termination 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2

FROM: vin732@henleyimages.com
TO: coltonburnett@silverline.com
SUBJECT: Business Contract

Good day, Mr. Burnett. We would like to thank you for choosing Henley Images. Please allow me to review some details of our business contract. As indicated, the photographer will render services such as product photography and editing. This work scope involves producing photographs in printed and digital media, collaborating with creative directors, and retouching the images after the shoot. The fee for the said services will be $1,000, payable in full. We will deliver proof photographs to the client within 7 days of the photography shoot. In the event of termination, the contractor will be entitled to fifty percent of the total amount. Thank you.

Yours truly,

Vin York
Marketing Director, Henley Images

PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are the secretary of Think Matrix (a web design agency). Tomlinson Inc. has hired one of your web designers. Review the details of the business contract. Your tutor will act as a representative from Tomlinson Inc. Please use the words and expressions you learned today. Please use the following as your guide:
– The web designer will render services such as designing the company’s website and improving user’s experience.
– Fee of service: $3,000 payable in full
– Termination of contract: the contractor will be entitled to sixty percent of the total amount
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. In your line of work, do you encounter business contracts? Why or why not?
2. Why is it important for a business contract to clearly state the terms of payment?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson62: Proposing a social media strategy

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. formulate
  -to develop all the details of a plan for doing something
  IMT Tech formulates the best marketing strategy by getting in touch with business professionals to promote their products.
2. customer retention
  -the ability of a company or product to retain its customers over some specified period
  Valuing your clients is an important factor of customer retention.
3. address
  -to give attention to or deal with a matter or problem
  Could I put you on hold for a minute or two? I’ll just check your record on our system to address your concern.
4. devise
  -to invent a plan, system, object, etc., usually using your intelligence or imagination
  The company needs to devise a new program where employees can communicate effectively.
5. set (something) in motion
  -to begin something, such as a plan or process
  The company aims to set the new policy in motion next week.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. formulate 
Answer:
2.customer retention 
Answer:
3.address 
Answer:
4.devise 
Answer:
5.set (something) in motion 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Harry
Hi, Mike. Are you free to talk right now?
Mike
Yeah, I am. This is about the new social media strategy, right?
Harry
Yes. In our last meeting, my team decided that social media is the right way to recover Tom’s Sports’ competitive advantage. So, we formulated a strategy on how we can go about this.
Mike
Do you think this will be worth the money that we will invest?
Harry
Very much so. Our customer retention rate has been down for the past five months. It’s about time to take action.
Mike
Thank you for addressing that problem. So, what do you suggest?
Harry
I’m planning to devise an online marketing plan where we will collect feedback from our regular customers and share them on social media. We plan to get this campaign off the ground to increase brand recognition.
Mike
Hmmm… That sounds good. But how are we going to target the right people?
Harry
I suggest we go first to our regular customers who are professional athletes or sports enthusiasts.
Mike
Excellent idea! In what platform do we put this into effect?
Harry
The best platform for us would be the leading social networking sites like Facebook and Instagram. Promoting our products via these channels can set this strategy in motion.
Mike
That’s a great plan! Let’s discuss more this tomorrow with the whole marketing team.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your team is tasked to come up with a social media strategy for your company’s new line of skincare products. Talk to your tutor (your manager) about it with the following details:
1) Marketing objective: to increase the number of fans
2) Suggestion: go first to young women aged 20-30
3) Strategy: posting videos every day
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. How can a company use social media to its advantage?
2. What is your favorite product that you discovered through social media?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson61: Social media’s use in business

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. utilize
  -to use something in an effective way
  We must consider how we can best utilize our company resources to gain more profits.
2. channel
  -a way of making a product, information, etc. available
  Google AdSense could be the best channel to promote our products.
3. image
  -a mental picture or idea that forms in a reader’s or listener’s mind from the words that they read or hear
  That editorial just gave the company a bad image.
4. job vacancy
  -a job/position that is available
  TechLoop posted several job vacancies on JobAvenue.
5. spread oneself too thin
  -to try to do too many things at the same time, so that you cannot give enough time or attention to any of them
  Mr. Malcolm said that the reason for his departure was spreading himself too thin as an operations manager.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. utilize 
Answer:
2.channel 
Answer:
3.image 
Answer:
4.job vacancy 
Answer:
5.spread oneself too thin 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Rom
Hi, Tiffany! How was the social media conference?
Tiffany
Hello, Rom. It was okay. I learned so much about social media.
Rom
Too bad, I missed it! Could you tell me what the speaker talked about?
Tiffany
Of course. What caught my attention was what Mr. Johnson said about how social media can be utilized as an online channel to advertise products and services.
Rom
But how can we use social media to find the right employees?
Tiffany
We need to build a strong online presence and image to reach more clients.
Rom
Oh, I see, but what’s the best way to do this?
Tiffany
We can use a social networking site to acquire new clients. Doing so will help us easily share job vacancies in our company. On the other hand, Mr. Johnson reminded us to not spread ourselves too thin.
Rom
That’s a good idea. And yes, we should focus on one matter at a time. Thank you for sharing what you learned at the conference, Tiffany.
Tiffany
No problem, Rom.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You are a new business owner. You went to a social media conference where you heard experts’ speeches about digital marketing. Tell your tutor, who will play the role of your business partner, about what you heard in the event. Kindly use the following as your guide:
– Usage: How social media can be used in a business setting
– Edge: Benefits of online tools in promoting products and/or services
– Form: Type of social media that can be used to address a business’ specific need
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What social media do you use often?
2. What do you think is the best online tool to promote a business?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson27: Data report about a sales event

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. line
  -a range of similar things that are for sale
  She is working on a new line of ready-to-wear clothing.
2. demonstration
  -the act of showing someone how to do something, or how something works
  I assigned Bill to be the host of our product demonstration.
3. pledge
  -to make a serious or formal promise to give or do something
  U.S. Companies pledged $1 billion to the health industry.
4. sign on
  -commit oneself to a contract of employment, membership of a society, or some other undertaking.
  Thomas signed on yesterday and will start work next week.
5. all in all
  -considering everything
  All in all, the business conference went more smoothly than we expected.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. line 
Answer:
2. demonstration 
Answer:
3. pledge 
Answer:
4. sign on 
Answer:
5. all in all 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
REPORT ON PULMER INC. SALES EVENT

The Pulmer Inc. Sales Event

A week ago, our company launched our latest line of office furniture. A hundred and thirty people were in attendance. The attendees were able to witness demonstrations of our multi-use pieces.

Sixty (60) people signed on as our new investors. Each of them agreed to pledge $90,000 for our new products.

Our company gained a total of $5,400,000 of investment. All in all, the event was highly successful.

PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your company recently had a sales event for your new line of appliances. Report the details of the event to your tutor, who will act as your supervisor. Please use the words and expressions you learned today and the following as your guide:
– report the number of attendees
– report the total number of investments for the new products
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. How often do you write data reports?
2. How long does it usually take you to write data reports?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson25: Discussing sales movement

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. plateau
  -A plateau is a period during which there are no big changes
  It is always tough when a company reaches a sales plateau.
2. upward
  -moving toward a higher position, level, or value
  Everyone at Green Organics is confident that the upward trend will continue.
3. leadership
  -the set of characteristics that make a good leader
  What every company needs is leadership.
4. diversity
  -the fact of many different types of things or people being included in something; a range of different things or people
  We believe that cultural diversity leads to economic growth.
5. cultivate
  -to try to develop and improve something
  You need to cultivate a positive mindset at work.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. plateau 
Answer:
2. upward 
Answer:
3. leadership 
Answer:
4. diversity 
Answer:
5. cultivate 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Ana (sales representative)
Good afternoon, Sarah. May I ask if you have the figures for our magazine sales?
Tom
Yes, sir. Allow me to show you the graph. As you can see here,
our sales showed a strong performance in May.
Ana (sales representative)
Well, this is interesting. The sales dropped in the next two months but recovered after that and reached their plateau. Correct?
Tom
That’s right, sir. Our magazine sales remained relatively the same from August to October.
Ana (sales representative)
Any upward movement after October?
Tom
Yes sir. There was an upward trend from November to December.
Ana (sales representative)
I see. I think our feature on leadership in our May issue was a hit.
Tom
I agree. The November issue attracted a lot of readers because of the double-page feature on workplace diversity.
Ana (sales representative)
Right, but we still need to cultivate our writing style.
Tom
Certainly!
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your supervisor asked you for the sales figures of your company’s newest perfume product. Please use the words and expressions you learned today. The tutor will be the supervisor. Kindly use the following as your guide:
・when the perfume sales reached their plateau
・when the perfume sales reached an upward movement/trend
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. When do the sales of your company usually reach an upward movement/trend?
2. How can businesses avoid a sales plateau? Please explain your answer.
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did on your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson60: Communication problem

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. elucidate
  -to explain something or make something clear
  Your plan for departure is so sudden. Could you elucidate the reasons for your resignation?
2. pressing
  -urgent or needing to be dealt with immediately
  Politics is one of the pressing issues in our workplace.
3. complication
  -something that makes a situation more difficult, or the act of doing this
  Kim’s absence would definitely cause a major complication to the team.
4. iron (something) out
  -to put something into a finished state by solving problems, removing differences, or taking care of details
  The president expects to iron out the company’s financial issues at the conference next week.
5. acknowledgment
  -the fact of accepting that something is true or right
  Please send your acknowledgment response once you receive the invite for tomorrow’s company event.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. elucidate 
Answer:
2.pressing 
Answer:
3.complication 
Answer:
4.iron (something) out 
Answer:
5.acknowledgment 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
From: Amy Peralta
To: Jake Santiago
Subject: Internal Communication Problem


Dear Mr. Santiago,

As it was elucidated in our meeting, there is a pressing issue concerning internal communication in the office. I found out that this has been happening with several teams.

We are certain that this was brought about by some employees’ lack of effort to check their e-mails regularly.

This complication was emphasized by the increase of misinformed employees. There have been cases when employees are unaware of announcements and events.

We think that we have to put forward a stricter e-mail policy to iron this out. It should highlight the importance of sending acknowledgment replies for every e-mail received.

I look forward to hearing from you regarding this matter.

Sincerely,
Amy Peralta
Team Manager
Operations Department

PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
You noticed that there is a communication problem in your team. As a team leader, you need to write an e-mail to your manager to sort out the issue. Kindly read through your e-mail to your tutor, who will play the manager’s role. Please use the following structure as your guide:
1) Disclose the communication problem.
2) Identify the root cause.
3) Describe its outcome.
4) Propose a scheme/solution.
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What is the importance of proper communication in the workplace?
2. What are some ways to improve workplace communication?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson40: Talking about the financial situation of a company

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. huddle
  -to discuss something privately in a small group
  We must have a weekly team huddle to discuss our areas for improvement.
2. soar
  -to rise very quickly to a high level
  Negashi Tech’s profit soars due to high demand for laptops.
3. slip
  -a reduction in the level or amount of something
  The company’s revenue had a huge slip due to the pandemic.
4. labor cost
  -the sum of all wages paid to employees, as well as the cost of employee benefits and payroll taxes paid by an employer
  Several employees have been protesting to increase the minimum labor cost in the country.
5. outlook
  -the likely future situation
  The CEO encourages other employees to maintain a positive outlook toward the corporation.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. huddle 
Answer:
2.soar 
Answer:
3.slip 
Answer:
4.labor cost 
Answer:
5.outlook 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Good afternoon. Thank you for attending our annual report huddle. Today, I’m going to inform you about the company’s financial situation. Aperture Inc. had another excellent year. Our revenue is up by $1.5 billion following the success of our newest product, the FlickrPro. In the first quarter of the year, our profits soared up to 70%. However, we had a slight slip in earnings due to the sudden rise in labor costs. Nevertheless, we are happy with our company’s overall performance this year. Based on our financial status, our outlook for next year is assured. We appreciate your efforts in making this possible. Thank you for your hard work, as always.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
As a finance director of a company called BMP Enterprises, you are tasked to give a presentation about the financial situation of your company. Your tutor will play the role of one of your colleagues. Kindly use the information below as your guide:
– Revenue: $15 million because of the decrease in costs
– Profit: soared from $3 million to $7 million
– Loss: Sales in the Philippines are down due to tough competition
– Outlook: [Kindly conclude based on BMP’s financial situation.]
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. How often does your company/business discuss its financial situation?
2. What is the importance of discussing the company’s financial situation?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson39: Meeting about financial problems

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. operating in the red
  -used to refer to a business that continues operating while losing money
  Many leisure establishments have been operating in the red since the pandemic has started.
2. financial loss
  -loss of money or decrease in financial value
  The company experiences financial loss due to a lack of investors.
3. undertake
  -to do or begin to do something, especially something that will take a long time or be difficult
  Kindly undertake all the arrangements for tomorrow’s conference.
4. (be in a) tight spot
  -to be in a difficult situation
  The CEO was put in a tight spot after the rest of the board voted ‘yes’.
5. grievous
  -having very serious effects or causing great pain
  The bankruptcy of the Smith’s business was grievous to the whole clan.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. operating in the red 
Answer:
2. financial loss 
Answer:
3. undertake 
Answer:
4. (be in a) tight spot 
Answer:
5. grievous 
Answer:
PART B_1
Let’s read the dialogue. After that, we’ll switch roles.
PART B_2
Harry
Hi, Liam! Do you know what happened at the meeting yesterday?
Liam
Yes, Harry. I was there. Mr. Lim announced a financial problem that the company is currently experiencing.
Harry
What did he say?
Liam
He said that our company is currently operating in the red because of the drop in oil prices.
Harry
Really? How is it affecting us?
Liam
We are suffering from a heavy financial loss exceeding $100 million.
Harry
Then what steps are they going to undertake to solve this?
Liam
Mr. Davidson said that they will cancel the development of new supplies to get us out of this tight spot.
Harry
This sounds grievous. I hope that the company can recover soon.
Liam
Exactly.
PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
A coworker is asking you about the meeting with the fast-food chain owner yesterday. Relay the meeting’s agenda/information (financial loss) to your tutor, who will play your coworker’s role. Please use the following points as your guide:
– Cause: current pandemic; lack of customers/diners
– Effect: financial loss of more than $30 million
– Proposed solution: lay off some crew members
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. What can companies/businesses do to prevent financial issues?
2. What financial advice would you give to people starting in business?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson38: Invitation to a trade show

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. exposition
  -(commonly referred to as “expo”) a show in which industrial goods, works of art, etc. are shown to the public
  Food, games, and top-notch entertainment will be set for Alton Trade Exposition next month.
2. convention
  -a large formal meeting of people who do a particular job or have a similar interest
  Silver Light Machineries will host a convention for the machinery industry next month.
3. function
  -an official occasion or event attended by many people
  The health organization will be hosting a charity function at which big-name executives are invited.
4. firsthand
  -used to describe something that you have experienced yourself
  Our services are totally world-class. Wait till you experience it firsthand!
5. fair
  -a large show at which people who work in a particular industry meet, and sell and advertise their products
  The upcoming trade fair might be our chance to find potential investors for our business.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. exposition 
Answer:
2.convention 
Answer:
3.function 
Answer:
4.firsthand 
Answer:
5.fair 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
Dear Mr. Dustin Philips,

We at Kenshi Technologies would like to invite you to the National Techno Exposition. It will be on December 30 at the ITCZ Convention Center.

We are eager to present our new range of products, which include our latest laptop and smartphone models. This function will be an opportunity for you to see this year’s most innovative products
firsthand.

For further details about the event, please see the trade fair program attached to this e-mail. Should you have any questions, do not hesitate to contact us at info@silvertech.uk. We look forward to seeing you there.

Sincerely,
Matthew Eve
Kenshi Technologies

PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your company is set to launch a new line of products on November 23. Your supervisor tasked you to write an invitation to Denise Myers of iTech. Read through the invitation you have drafted to your tutor, who will play the role of your supervisor. Use the following points as your guide:
– You want to show your new line of Bluetooth devices.
– Denise Myers would benefit from this launch because she would see this year’s latest Bluetooth devices firsthand.
– Denise Myers should contact you if she has questions.
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. How often do you write business letters/emails?
2. For which circumstances do you usually write them?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.

Business (Expert Chapter 1)|ビジネス会話(上級1章)
Lesson37: Another company’s products and services

PART A_1
Let’s learn vocabulary. Listen and repeat the words and the sentences with your tutor.
PART A_2
1. premium
  -used to refer to something that is of higher than usual quality
  The restaurant is famous for its premium steak.
2. after-sales
  -provided after a customer has paid for and received a product or service
  The after-sales service of the store in which I bought this product was terrible!
3. tailored
  -specially made for a particular purpose or situation
  CLK Corporation ensures all its services are tailored to the needs of its clients.
4. consultation
  -a meeting to discuss something or to get advice
  My computer keeps on restarting. I think it needs consultation with your technician.
5. complimentary
  -used to describe something that is given without charge or fee
  Sherko Hotel is a crowd-favorite for its complimentary foods and drinks.
PART A_3
Let’s make sentences using the vocabulary we’ve just learned.
PART A_4
1. premium 
Answer:
2.after-sales 
Answer:
3.tailored 
Answer:
4.consultation 
Answer:
5.complimentary 
Answer:
PART B_1
Let’s read the article. Please read it aloud, and I will check your pronunciation and intonation.
PART B_2
ASTRA Technologies
Where innovation begins

ABOUT US
Astra is a trusted name in the electronics industry. For over 50 years, we have been providing only premium quality computers for homes, schools, and businesses alike.

OUR PRODUCTS
We offer a range of products such as desktop computers, laptops, and computer accessories to suit your every need.

YOUR OPTIONS
Our after-sales services are tailored to your needs. In addition to our standard services, which include free consultation and a 6-month warranty, we also offer warranty extension options:

• Additional 6 months upgrade:
-Free consultation
-Warranty for 12 months
-Complimentary premium anti-virus
software

• Additional 12 months upgrade:
-Free consultation
-Warranty for 18 months
-Complimentary premium anti-virus software
-Complimentary OS upgrade”

PART B_3
Please summarize the conversation using your own words and expressions.
PART B_4
PART C_1
Let’s do a roleplay. Talk with me according to the situation below, using the expressions you just learned.
PART C_2
Your tutor, who will pretend to be your team leader, tasked you to create a brochure for your tech company that manufactures smartphones. Please use the following points as your guide:
– Company name
– Introduction of the company
– Overview of products and/or services
– Additional options (packages/promotions offered)
PART C_3
PART D_1
Let’s discuss today’s theme. Please answer the questions below.
PART D_2
1. Where do you usually look for information about a company?
2. What is the first thing you look for in a brochure?
REVIEW AND FEEDBACK
Now, let us review the things that you learned in this lesson.
(Please give a short feedback on how your student did in your class.)
Grammar
文法
Pronunciation 発音 Vocabulary
単語
Comprehension
理解
GOOD 文法の誤りはほとんどなく、完全な文章で話すことができる ほとんどの単語をはっきりと正しく発音することができる 習った表現を適切に使うことができる 文章を理解し、質問に正しく答えることができる

FAIR
文法の誤りはあるが、完全な文章で話すことができる 発音の練習が必要な言葉がいくつかある たまにミスはあるが、習った表現を適切に使うことができる 文章を完全に理解するのは難しく、質問に正しく答えられないときもある

POOR
文章で話すのは難しく、単語だけで話すことができる 発音の練習が必要である 習った単語と表現を少しだけ使うことができる 文章を理解するのは難しく、質問に答えるのは難しい
TUTOR FEEDBACK
GRAMMAR
Good: Was able to speak in complete sentences with minimal grammatical errors.
Fair: Was able to speak in complete sentences with evident grammatical errors.
Poor: Was able to speak using words only.
PRONUNCIATION
Good: Was able to pronounce most of the words clearly and correctly.
Fair: Mispronounced a few words.
Poor: Mispronounced most of the words.
VOCABULARY
Good: Used appropriate expressions learned in class.
Fair: Used appropriate expressions learned in class and made a few errors in word choice.
Poor: Used only a few words and expressions.
COMPREHENSION
Good: Was able to understand the passages and answer the questions correctly.
Fair: Had a little difficulty in understanding passages and answering questions.
Poor: Had a hard time understanding passages and answering questions.